What We Do
Dealership Reputation Management Platform Overview
Your auto dealership’s online reputation is constantly at risk, and the Internet makes this a bigger challenge than in the past. Your reputation affects sales in your dealership in more ways than you can count. One unhappy customer or angry competitor can smear his or her discontent across your entire potential customer base in just a few minutes.
We combat this using our Manage, Monitor and Build approach.
Manage, Monitor and Build solution
We fully manage your dealership’s reputation for you, from online customer support responses to requesting reviews and feedback from your customers that help boost your online reviews and ratings. We monitor the feedback, looking for negative and positive reviews while focusing on the big picture, constantly striving for a 5-star rating on the review sites that matter. Our solution builds customer loyalty, better brand awareness, and increases leads, sales, and CSI.
The Auto Reputation Process Overview
Monitor
Knowing how your dealership is doing and when a new review is created are paramount. AutoReputations monitors the major review sites relevant to the auto industry, looking for your online ratings, number of reviews, and your overall average. Receive email notifications of every new review and your review score. We also track your social mentions across the web.
- Sell and Retain More Customers
- Promote Sales and Service
- Generate Referrals from Customers and Social Connections
- Improve Customer Retention through Better Communication
- Grow Sales!
Manage
The AutoReputations Dealer Dashboard lets you see how your ratings and reviews are trending over time so that you can determine what areas you need to improve or reward and which review sites need more attention. See how your review scores and ratings compare with those of your closest competitors, and track reviews, comments, and mentions from social sites and blogs.
- Target Your Local Buyers
- Connect with Consumers
- Build Relationships
- Grow Loyal Fan Base
- Reach Viral Audience
Build
AutoReputations will create custom review sites, email templates, and provide on-site kiosk materials to help you get more positive reviews for your dealership.
- Build a Strong Reputation
- Build Buyers’ Confidence
- Get More Reviews
- Gain Public Image
- Share Positive Reviews
Your dealership’s reputation affects your leads, retention, SEO, SEM, CSI, and especially sales!
We work with dealers to improve their ratings and reviews online, and we are really good at it!
No Contracts, No Training, Just Results.
100% Risk Free! No Contract. No Payment Details Taken.
DIY
- Review Router (prevent bad reviews!)
- Dealership Dashboard
- Table top promo collateral
- 24/7 Review Site Monitoring
- Social Media Mention Tracking
- Monitor Employee Social Media Accounts
- Reputation Indicator alerts
- Web & Email Notifications
- Weekly & Monthly Trend Cloud Reports
- Reputation Scores & Grading
- Presence builder listings Platform
- Individual Review Management
- Competition Compare & Analysis
- Post & Share Reviews
- 24×7 Customer Support
- No Commitment, No Contract!
- Results Guaranteed!
Full Service
- We respond to your online Review sites*
- We respond to Social Media Inquiries*
- We post custom content to social media*
- Past Customer Review Outreach
- Mystery Shoppers
- Loyalty Text/Rewards Program w/tablet
- Custom email review templates
- Listing page Management*
- Online Damage control defense
- Employee Defamation protection
- Promotion collateral
- Flag / Removal of unfair / malicious reviews
- Forward Social Leads
- Monthly Reputation Audit
- Dedicated local Support Rep
- *Daily / within 24 hours*
- No Commitment, No Contract!
- Results Guaranteed!
Premium Plus
- Mobile Friendly website with Yearly facelift
- Maintenance , hosting, security & updates*
- Logo / Graphic creation*
- Custom video teaser plus 2 social videos*
- SEO Friendly blog and article creation*
- *Monthly
- No Commitment, No Contract!